Customer Service

If you have questions, about your purchase, shipping, or delivery, please send us an email, call us at (800) 349-0285 or fill in our contact form.

Contact your licensed medical professional if you experience any problems or have questions about the use of your purchase. Call 911 if you have a medical emergency.

Please note that phone support is available only between 7:00 AM and 10:00 PM CT Monday - Thursday, between 7:00 AM and 7:00 PM CT Friday, Saturday 10:00 AM and 4:00 PM CT, and 12:00 PM CT till 8:00 PM CT on Sunday. You can also email us at support@yourpatientadvisor.com. We will respond to emails within one business day.

Note: We do not share your personal information nor your email address with anyone. In addition, we do not store your credit card information to ensure security.

Return Policy: All Sales are final. We do not accept returns, since the kit contents can be saved for later use.

Thank You
Your Patient Advisor